Brought bags may be up to 40 x 30 x 20 cm.
Bemærk at til visse shows kan den tilladte taskestørrelse være mindre.

Lockers

There are unmanned, lockable lockers located throughout the arena, with the most on Level 0. Rental and payment are handled via the “Royal Arena” app using MobilePay and cost DKK 35 per locker during events. The lockers measure 45 x 30 x 30 cm.

It is not required to store coats or outerwear in lockers or the cloakroom.

Cloakroom
There is also a staffed cloakroom available on Level 1.

When visiting Royal Arena, you can enjoy a wide selection of food and drinks — from classic favorites to new discoveries.

Bars

At the bars, you’ll find beers from Royal Unibrew and Nørrebro Bryghus, cocktails and long drinks from Nohrlund, wines from Kjær & Sommerfeldt, and coffee from Nespresso.

Food stands
If you’re hungry, you can choose from handmade pizza slices, hot dogs from Grambogård, and other light dishes. You’ll also find popcorn, snacks, and sweets at our stalls.

Restaurant Nohrlund
For select shows, you can book a table at Restaurant Nohrlund, which serves simple, seasonal dishes. 
Book your table here

Vinyl Room
Upgrade your concert experience with Vinyl Room access - Royal Arena’s cocktail lounge where music, atmosphere, and Japanese-inspired small plates bring guests together before and after shows.
Upgrade your ticket here

Please note that bringing your own food or drinks into Royal Arena is not permitted.

Wheelchair Seating
Royal Arena offers wheelchair-accessible seating across all seating levels.

Accessible Facilities
Wheelchair-accessible restrooms are available on every level.

Accessible Parking
A limited number of accessible parking spaces are available in the Arena parking garage: 4 spaces on the ground floor and 2 on each upper level. On event days, parking is only permitted on levels 0, 1, and 2.

Accepted Payment Methods
MobilePay, VISA/Dankort, Mastercard, and other major credit/debit cards are accepted. Cash payments are also possible, but in a limited capacity.

Please note there is no ATM available inside Royal Arena.

Currency
Royal Arena accepts Danish, Swedish, and Norwegian kroner, as well as US dollars, British pounds, and euros. All change is given in Danish kroner. Please note that not all points of sale accept cash.

Smoking is not allowed inside Royal Arena, including e-cigarettes and vaping. Designated smoking areas are available outside the arena:

• Level 0 (Ground Level): use the exit at V2

• Level 1: use the exit at Entrance A

• Level 3: guests wishing to smoke should go to the exit on Level 1

Please note that Royal Arena is equipped with approximately 2,000 indoor smoke detectors.
Smoking inside will result in removal from the venue and a subsequent fine.

How do I buy tickets?
Tickets can be purchased via ticketmaster.dk.

For events that are not sold out in advance, tickets may also be purchased on the day at Ticketmaster’s box office, located to the right of the main entrance (A).

Do I need to print my ticket?
No, you can show your ticket digitally on your mobile phone.

Is there self-scanning at the entrance?
Yes, most entrances have self-scanning for tickets. Scanning can be done using your mobile phone.

Are there age restrictions?
Children are always welcome, but please note that some events may have age restrictions. Check the specific event details.

Entrance Overview
You can find an overview of Royal Arena’s entrances under the “Getting Here” menu.

Performing artists may choose to sell merchandise at their events. The selection, pricing, and other details are determined by the artist. Merchandise stands will be located on both Level 0 and Level 1.

For select shows, it may also be possible to purchase merchandise outside the arena.

To ensure a safe and enjoyable experience, fireworks, weapons, alcohol, food, and professional photography equipment are not permitted inside Royal Arena. Other items may also be restricted depending on the event.

You can view the full list of prohibited items and find more details in our venue policy.

Please note that some shows may have special rules regarding the use of regular cameras or mobile phones.

If you have lost an item during an event, you can call us at +45 32 460 460 to check if it has been found.

Lost items are kept for up to 30 days after the event.

Our app, “Royal Arena,” is available on the App Store and Google Play.

Stay up to date with your favourite artists and new concerts, and make your next visit smoother with wayfinding and locker rentals.

Read more about parking at the arena here